MOBILE PHONE SERVICE & TECHNICAL HELP AT KALGACHIA

1. My phone switches off automatically.

If your phone appears to have problems with power, the problem may be with the phone, the battery, or the charger. Before bringing your phone into a Nokia Nokia service center for inspection, please perform the following checks:

• Fully charge the battery according to the instructions presented in the user guide.
• Remove and re-insert the battery according to the instructions presented in the user guide.
• Check that you are using a Nokia battery and charger compatible with your phone model. You can check compatibility from the Accessories section.
• If you have access to another battery and charger of the same type as yours, try substitutingthem to determine if the issue is with the phone, the battery, or the charger.

If you are unable to test your phone or it still keeps switching off, please bring it to the nearest Nokia service center for inspection. You can find Care point addresses from the drop-down menu at the bottom of Repair.

2. My phone won't power on.

If your phone appears to have problems with power, the problem may be with the phone, the battery, or the charger.

• The first thing to try is to connect the phone to its charger. Connect the charger to a power source, wait for a few moments, and then try to turn the phone on.

If the phone still won't power on, please perform the following checks:

• Fully charge the battery according to the instructions presented in the user guide.
• Remove and re-insert the battery according to the instructions presented in the user guide.
• Check that you are using a Nokia battery and charger compatible with your phone model. You can check compatibility from the Accessories section.
• If you have access to another battery and charger of the same type as yours, try substitutingthem to determine if the issue is with the phone, the battery, or the charger.

If you are unable to test your phone or it still won't power on, please bring it to the nearest Nokia service center for inspection. You can find Care point addresses from the drop-down menu at the bottom of Repair.

3. My phone is always low on power.

If your phone appears to have problems retaining power, the problem may be with the phone, the battery, or the charger.

• Check that you are using an original Nokia battery and charger compatible with your phone model. You can check compatible models from the Accessories section. If your battery features a hologram label, you can authenticate that the battery is an original Nokia product with our Check Your Battery service.
• If you have access to another battery and charger of the same type as yours, try substitutingthem to determine if the issue is with the phone, the battery, or the charger.
• Even high-quality batteries like Nokia's will eventually lose power retention capacity. If it is time to replace your battery with a new one, be sure to purchase an original Nokia battery from an authorized Nokia dealer.

If you are unable to test your phone, charger, or battery or need further assistance, please bring them to a Nokia service center for inspection. You can find Care point addresses from the drop-down menu at the bottom of Repair.

NOKIA PHONE REPAIR & SERVICE MANUAL HELP CENTER ,KALGACHIA

1. My phone displays "Contact Service".

The message "Contact Service" indicates that there may an internal problem with the phone. The following steps may help resolve the issue or give some indication as to the source of the problem:

• Remove and re-insert the battery according to the instructions in the user guide.
• Remove and re-insert the SIM card according to the instructions in the user guide.
• If your phone has an MMC (MultiMediaCard), remove and re-insert the MMC.

If your phone still displays the message, please bring it to the nearest Nokia service centre for inspection. You can find service center addresses from the drop-down menu at the bottom ofRepair.

2. Where is my nearest Nokia service center?

You can find service center address and contact information from your local Nokia Web site: select your location from the drop-down menu at the bottom of Repair.

3. How can I contact Nokia customer service?

You can find customer service contact information from your local Nokia Web site. In most cases, customer service is offered via email and/or phone.

To be directed to the customer service section of your local Web site, select your location from the drop-down menu at the bottom of Contact Us.

4. How do I recycle my mobile phone and accessories?

Just drop of your old mobile phone and accessories at any Nokia Care point. Nokia will send the old products to closest Nokia approved recycling company. Mobile phone recycling leads to both material and energy recovery from old devices, and helps ensure the proper disposal of harmful substances.